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TrackWizz is a well-established RegTech (Regulatory Technology) company providing a compliance product suite for financial institutions, including AML, CKYC and customer onboarding, screening, transaction monitoring, and employee trade surveillance. The company operates at scale across critical BFSI environments where continuous audit scrutiny, strict change governance, and zero tolerance for uncontrolled system updates are standard operating requirements.
TrackWizz is backed by institutional investors, including WestBridge Capital, reflecting its maturity, strong market position, and long-term growth trajectory.
With SecOps Solution, TrackWizz moved from fragmented, manual patching practices to a controlled, measurable patching program across its environment. As visibility improved, remediation became trackable, reviewable, and defensible, which is critical for organizations operating under continuous compliance expectations. Improved visibility and governance helped turn patching into a predictable security process, rather than a reactive activity driven by audits or urgent remediation needs.
Industry: RegTech, BFSI Compliance
Customers: Leading banks, NBFCs, exchanges, & RBI-regulated financial institutions
TrackWizz operates large-scale infrastructure supporting security-critical workloads for regulated BFSI customers. Despite this scale, patching was not centrally managed, leading to operational gaps and audit friction.
As patching requirements grew, the TrackWizz team began evaluating a patch management approach that could provide centralized visibility, controlled deployment, and strong audit support across diverse environments.
TrackWizz needed a solution that balanced security, operational safety, and audit transparency.
TrackWizz selected SecOps Solution as its first enterprise patch management platform, designed to operate reliably in regulated BFSI environments. The platform provides a centralized way to manage patching with strong governance, audit visibility, and controlled remediation, without introducing operational risk to production systems.
SecOps Solution stood out for its intuitive interface, lightweight footprint and a highly customizable patching framework, allowing the TrackWizz team to tailor patching strategies to their environment. This flexibility enabled teams to move away from rigid, mandatory patch schedules and instead apply patches based on business criticality, system sensitivity, and operational readiness.
As a result, TrackWizz transitioned from ad-hoc patching to a consistent, policy-driven patching practice that supported both regulatory compliance and operational stability.
SecOps Solution enabled TrackWizz to introduce patching in a controlled, phased manner across diverse systems. This allowed teams to validate stability on legacy and business-critical applications before expanding coverage, avoiding the risks associated with bulk or indiscriminate updates in regulated environments given the critical business nature.
SecOps Solution provided centralized, real-time visibility into patch status and installed software across systems, allowing teams to respond quickly when auditors selected random assets for verification. TrackWizz teams could quickly demonstrate patch compliance and system state, reducing manual effort and improved audit confidence.
TrackWizz used policy-based controls to standardize patching and reporting workflows across the environment. This supported regular internal reviews, consistent monthly reporting, and structured compliance checks, helping security and IT teams maintain a predictable and repeatable patching process.
SecOps Solution designed to be lightweight and resource-efficient, ensured patching activities did not introduce noticeable performance overhead on servers or endpoints. This allowed TrackWizz to strengthen a critical security control without adding operational strain to production systems.
In addition to patching, SecOps Solution provided clear visibility into software inventory and device-level details across the environment, offering meaningful insights into overall system composition. This helped TrackWizz better understand and manage its asset landscape, supporting more informed patching and infrastructure decisions
With SecOps Solution, TrackWizz moved from fragmented, manual patching practices to a controlled, measurable patching program across its environment. As visibility improved, remediation became trackable, reviewable, and defensible, which is critical for organizations operating under continuous compliance expectations. Improved visibility and governance helped turn patching into a predictable security process, rather than a reactive activity driven by audits or urgent remediation needs.
This shift enabled the TrackWizz team to win back operational time, reduce manual effort during audits and compliance reviews, and strengthen security controls without adding performance or management overhead. By combining centralized control, resource-efficient execution, and flexible patch governance, SecOps Solution delivered these outcomes in a cost-effective manner, well suited to regulated BFSI environments.
As a result, TrackWizz established a more resilient security baseline, supported by customized workflows and continuous system insight, enabling teams to proactively manage patching and stay ahead of potential security and compliance risks in day-to-day operations.
SecOps Solution is a next-gen, agentless patch management platform that helps organizations fix vulnerabilities fast — without agents, manual effort, or complex setups.We automate patching across operating systems and third-party applications, including remote and on-prem devices — all in a fraction of the time traditional tools take.
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